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Archive for the ‘Internet And Businesses Online’ Category

LinkedIn As a Prospecting Tool for Insurance Agents

02 Feb
AnMarie Bozick asked:




Many people see the current rage of social networking as a fun and easy way to waste time. From checking in and earning badges on Foursquare to updating your status on Facebook to sending out links to great news articles on Twitter, every spare moment of your day could be filled with social networking tasks that may not be targeted enough to really help your agency’s bottom line.

But there is one social network that was developed for professionals that can actually be used and result in some quick and easy new clients. That network is called LinkedIn.

What is LinkedIn?

LinkedIn is a networking tool that was developed for, and by, business professionals. It was meant to be a place where like-minded professionals could talk shop, exchange ideas and maybe even head hunt. LinkedIn does not have any games or quiz applications (Oh c’mon, do you really need to know what movie vampire you are most like?) but has a place for you to post about your professional experience and former company relationships. While it was meant to focus on networking for professionals within a particular industry, LinkedIn has evolved to become a fantastic place for insurance agents to raise visibility, gain trust and find clients.

Raising Visibility with LinkedIn

When you create your publicly viewable profile on LinkedIn, you can create a resume that shows off your experience in the insurance industry. You can highlight any additional training and credentials you have, and you can show how long you have been involved in the industry.

Once you have completed your profile, you can join a wide range of LinkedIn groups. Groups range in focus from professional networks and associations to individuals who like certain companies and computer applications. Each of these groups contains other LinkedIn users and, if you target your groups well enough, potential clients. For instance, let’s say your target prospect is pilots. On LinkedIn, you can join a group dedicated to pilots, which will be filled with your target clients. Once you are a member of the group, you can become active in the many conversations that take place within and become much more visible to your target prospect.

Gaining Trust on LinkedIn

Once you are a member of a group on LinkedIn you have the ability to post new discussions initiating engaging conversation, take part in existing discussions that were started by other members, and to post articles. During any of these activities, when appropriate, you can talk about insurance while making the topic meaningful and directed to the people in the group (your target prospects). This shows everyone involved in the conversation and those watching it from afar, how knowledgeable you are in the subject matter. This will demonstrate you understand their specialized needs and not only can you meet them-but you have a history of doing so with other clients.

Another great aspect to the LinkedIn system when it comes to creating trust is the recommendation system. Once your LinkedIn profile is created you can add connections; this works almost like the followers on Facebook, but your LinkedIn connections must be people that you have done business with, share a group with, or are somehow connected to professionally. As you connect with current and former clients on LinkedIn, you can ask them to recommend you through LinkedIn’s recommendation system. Because their system requires that all recommendations come from another user’s account, it lends credibility to the recommendation and can encourage new clients to use you rather than another agent with no such verifiably legitimate recommendations.

Finding Clients on LinkedIn

As we discussed above, you can find clients while going through groups on LinkedIn. You can also find clients by making connections with random individuals that are within the demographic you target. Since those individuals will be connected to others in the same target demographic, connecting with them and fulfilling their insurance needs will prompt both recommendations and new connections within the same demographic, giving your sales a snowball effect that you might not experience without this type of networking system.

And it isn’t just individuals that you can find as clients on LinkedIn. You can also connect with companies through the site. You can determine who the benefits administrators are for companies you would like to target and you can even approach them on the system. Doing so also makes them more receptive to reviewing your bio and recommendations than a cold call might.

If you only focus on one social networking platform in 2011, LinkedIn would be one of the top networks to consider. Its ability to give you access to an easily targeted group along with its professional respectability could help make a substantial difference in the success of your 2011 marketing plans.

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Foursquare Marketing Strategy – Are You Using it To Get Web Traffic?

25 Jan
James M. Hickey asked:




Foursquare is slowly becoming the next Twitter as a location based Social Network. Now I am sure many of you are thinking why and will this drive traffic? Here are some of my suggested methods that can be used to drive traffic and reasoning behind them.

1. Connect your Foursquare to Twitter and Facebook, every time you check in somewhere, it posts to your social media status/Facebook Wall. If you are trying to brand yourself as a leader in your industry, then check into the fun and cool places you go all the time. People look to you as a leader and fun person and will be more willing to take your advice on products and services you recommend.

2. If you have an office like myself, you can check into your office daily. I add tips and things to do on my location and drive people to a landing page or my offline business-marketing page.

3. You can connect with other like-minded individuals. You can add friends from your social media sites when you upload your address book. I was at Old Venice Restaurant (I am the Mayor) and saw this girl checked in same time as me. She was in PR, I introduced myself and we are working on some joint ventures.

4. If you are the actual business owner of the location. You can add a Bonus special offer for anyone who is the mayor and offer other specials like free drink or 10% off a haircut.

5. Since this is Geo Located, you can add a near by location App, so when I check into Starbucks, it will tell me 10% off lunch at the place next door.

Those are my Top 5 for now; please feel free to add any tips or tricks that I missed.

There are a few downfalls, some people actually call it FourStalk…. you may not want to be this visible to others. You can block your check ins at any time. I did get a Player Badge for checking into a bar with 3 other girls on Foursquare..haha

James Hickey
Master Business Consultant

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Foursquare for Hotels

21 Jan
Jozef Macz asked:




Probably the most famous location-based social network is Foursquare.

Foursquare is a location-based social networking service, mostly used on smartphones. The idea is that people “check-in” to venues they’re at — restaurants, bars, stores, hotels.

Many argue that Foursquare after Facebook rolled out their geo-based feature Facebook Places, will be put out of the business. However, figures showed otherwise. However, this could have been affected by the buzz Facebook Places lunch created around geo-based applications. Interestingly enough, Facebook |Places very limited availability in term of location at the beginning, may have caused people shifting over to Foursquare.

Crossing over 4million users foursquare certainly has not seen its day yet. Moreover, browsing the Internet I have found some very positive feedback from hoteliers from around the world taking advantage of Foursquare.

Pros:

- Global availability unlike Facebook Places (this might alter soon)

- Straightforward setup,

- Number of users is still growing

- Special offers and Mayor system (most checked-in user) facilitate a great opportunity to enhance customer return rate, loyalty system enhancement

- An opportunity in increase online awareness

Cons:

- Small number of users compared Facebook Places

- Limited opportunities to present your brand and engage with guest/users compared to Facebook/Twitter

- Staff check-in is not recommended due its spoiling of Mayor system (contest of most checked-in user)

- Less usage within holiday destination hotels

We will see how Facebook Places shakes out and what impact it will have upon Foursquare. Meanwhile, I would recommend Foursquare as an interesting marketing tool that should be incorporated into marketing strategies of all the savvy hoteliers, operating within weekend stay and city break market.

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Foursquare for New Users – Good and Bad Points and a Review of Privacy Settings

16 Jan
Chris Mather asked:




Foursquare is a social networking site with a difference. Foursquare encourages people to discover their own regions as well as new places along with meeting friends. This social networking website rewards people who visit new places and makes friends. Users of Foursquare get points, win Mayor ships and get brooches for visiting old and new places of interest. You can also leave comments, tips and suggestions to other users who may visit the same location.

Foursquare is also a great site for business owners as they can keep their customers hooked to their venue by offering various discounts, competitions and give-away for their loyal customers who visit their venues often. The business owners can attract potential buyers by treating their Mayor’s in special ways. Example: Offering complimentary drinks, half price meals and free store benefits. When the business owners offer Foursquare to their customers they can track the details about their venue and its performance. This can be done without wasting any time or money with the help of Foursquare control panel and software which is readily able on all smart phones and desktops.

Good points for Foursquare

Easy to find business contacts, friends and family. Easy to search nearby places to meet with friends. Search points of interest, get recommendations from other users. Easy to track the whereabouts of your kids without disturbing their freedom.

The Bad Points of Foursquare

Before broadcasting your location you must check your privacy settings. Users might broadcast without checking the privacy settings, which can be dangerous. It is risky to share too much of information. Especially personal information and location based information. Risky to talk to strangers.

Privacy Issues with Foursquare

Foursquare is a great tool when used as a virtual travel guide to find the places nearby that interest you. It is said that in order to achieve complete social network privacy one should not use any social networking websites. But that does not stop users from making use of social networking sites. There are millions of users of Foursquare worldwide. People like to have the fun which they get when they win points and badges.

Before joining Foursquare it is very important to know all the terms and conditions of using this social networking website. It is very necessary that you do not allow strangers into your trusted network. There is some privacy and security threats but only if you are not careful while using Foursquare. Or you choose to share to the whole world your location and personal information.

There are many users of Foursquare who are still ignorant about the privacy and security matters. Like other social networking sites, here too you will get several friend requests. But whom you want to choose to be your friend is entirely your call. It is good to ignore the friend requests if you don’t know the person sending them. The Foursquare is a fun site and it should remain that way only for you. There are things that can be controlled only by users just by being a little bit more aware about the privacy settings found in your control panel.

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Foursquare – Social Media a Local Business Can’t Ignore

25 Nov
Tony Thomas asked:




In the land of social media, foursquare is taking its place among the Facebooks and Twitters of the world. A cross between a mobile social network, city-finder, friend-finder and game, the business aspect of foursquare is where the true magic (and profit!) begins.

Foursquare is a mobile app for smart phones, including the Android, iPhone, BlackBerry, and Palm Pre that encourages people to explore their city and then rewards them for doing so. Each time a person goes to a coffee shop, hotel, park, etc, anywhere in the world, they “check in” via their phone. When they do, they receive points for it: certain points for a check-in, more for a first time visit, etc. Foursquare is still working on how users can benefit from points.

Users can also collect Badges, which are many and ever growing. Some businesses such as Starbucks have even created their own Badges. Badges are gained for such things as checking-in to the same venue 4+ times in a day or in a week, for hitting up some place at 3am on a school night, for 50+ check-ins at a single place at the same time, and on and on. There’s quite a lengthy list of these Badges to unlock.

If you happen to be the lucky person that check-ins somewhere more than anyone else has, you are awarded the designation of Mayor. At that point, other people are going to attempt to dethrone you.

People can also be-friend other people in their area, leave tips for other visitors to an establishment, and let the foursquare app send out Tweets to Twitter when they visit, letting the world know of their exploits. It’s all very clever.

So, how exactly does a local business cash in on all this? They set themselves up on the foursquare web site, claiming their sweet piece of real estate, adding information, photos, a map and more. They monitor people as they check-in to their place of business and offer rewards to those who do, in the way of extras, freebies or discounts. People who become Major may receive a larger prize (rather than just an extra shot in their coffee, maybe a free sandwich). As people play the game and network with one another, this in turn, generates buzz, exposure and added revenue for the business.

AJ Bombers, a local burger joint in Milwaukie, WI, knows the powers of social media in general and foursquare specifically. Watch the video of one of their recent events as they attempt to provide their customers and customers-to-be with the coveted foursquare Swam Badge. The ways they are using it, both online and offline, are very creative and quite inspirational.

foursquare, recently adding 100,000 users in 10 days, is quickly becoming a social media phenomenon and local businesses need to jump on board. Not doing so is simply leaving money on the table, if not placing it into the pocket of your competitor.

Just a quick, additional note that other networks such as Yelp and Gowalla are following in the footsteps of foursquare, benefiting both users and local business alike.

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Foursquare Holds the Aces in Social Networking

22 Nov
John Michel Cane asked:




I remember a famous line from a blockbuster Hollywood movie of the 90′s. If someone asks you for a help or a favor, always ask that person, “What is in it for me?” We have always been the barter society, working on the lines of give and take since God known when! Quid-pro-quo has been the way the world works, materialistically or emotionally. What has changed though is the way in which this crudeness is presented by the marketers and businessmen in-front of the people. The business strategies have become more and more subtle in the ways they approach people with their offerings. But this always has a consistent fake undertone that says – There isn’t anything for me in it! But that still is the basic philosophy of business. To give and Take.

Stepping into the 21st century, a mind boggling number of ways exist in which brands are marketing and selling themselves. Social networking websites are slowly but surely becoming the alpha male, something which Televsion was for radio at one time. Mainstream advertising, though still a huge industry, is surely feeling the heat of the unlimited opportunities that the web provides for marketing and advertising. Facebook, LinkedIn and Twitter have already been talked about at length at almost every available web space. According to a survey by Regus, more than half of companies worldwide now use various social networks and about 40 percent of companies say they’ve had success in finding new customers using social networks.

Another Player

Innovation has always been the key to online success. Following the same footsteps, FourSquare, a location-based mobile application is breaking new grounds in innovative business activity. The social-networking tool encourages people to check in at places they visit all around their vicinity, whether it’s a local grocery store or bar. This tool also facilitates keeping one’s friends updated about where one is or where one is spending most of his/her time as every time a person checks in at a location a message goes out to their friends and followers on Twitter and Facebook telling them of the person’s location.

What’s the Hype?

Apart from being a great way to explore the city, this social networking tool also rewards you for visiting a new place or revisiting an old place. In-case the place you visit happens to be a business center or a shop then the perks are a little more materialistic!

A boon for small businesses you can say. These small businesses are encouraged to give special discounts and offers for people who become repeat visitors. The person who checks in the most is named “The Mayor” of that place and gets even better perks or offers from the same place. Such repeat visiting behavior is reverberated to all the friends of the individual through the mobile application or the website. This obviously leads to an increase in the number of customer visits for the shop or the business center and adds to the overall popularity of the place. A great example would be Starbucks. The coffee giant has seen the number of Foursquare check-ins at its US outlets jump by 50% since launching a promotion recently to give Mayors $1 off Frappuccinos. A win-win situation for the website, the companies and the consumers!

The perks

The website is a great way to promote one’s brand or shop. But that’s not all. This tool provides a lot more to the companies in the form of analytical information about who is using the site, such as when people check in, whether they make a return visit and the demographics of who is checking in.

Another success story comes in the form of Dominos. The Pizza giant recently posted a surge of 29% in pre-tax profits to £17.5 million and all this owing to a super-fans programs and the development of a link up with Foursquare.

Jumping the Gun?

FourSquare has limitless potential in the real world business activities. But when it comes to an Internet-based business though, the opportunities can be harder to envision as location isn’t a useful piece of information for an e-commerce website. Considering that Foursquare’s still very young, therefore it would not be a smart move to start planning a full budget blowout on this tool. It still has a long way to go before breaking a considerable ground in the online marketing space.

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Foursquare – Is it the Next Twitter?

20 Nov
JJ Dunn asked:




Foursquare is a website that some see as the next step in the evolution of so-called microblogging sites, of which Twitter is the industry leader. At Foursquare, users have the ability to publish their physical location to anyone who is interested, as well as commentary on wherever they happen to be. The idea behind the use of the site is that you publish your presence at a neighborhood park, restaurant, bar, movie theater, shopping center, or anywhere else, and if your friends are nearby, they see that you are close by, which allows them to come visit you.

In order to facilitate friendly competition between users, foursquare offers two popular types of games: badges, and becoming “Mayor” of a location. Badges are earned by meeting certain conditions, such as checking into a certain number of different locations. The conditions for earning each badge are kept secret – at least as secret as something can be on the Internet. Users can also become the “Mayor” of a location by checking in there more than anyone else. They hold the title until someone surpasses them.

Some suggest that Foursquare is “the next Twitter,” but they fail to take into account the limited scope of a site like foursquare, which is focused on what its users are doing at that specific moment. Twitter, on the other hand, has a much broader scope, capturing the musings of whatever happens to be on its users’ minds at the moment. To think of sites like Twitter and foursquare as facing off against each other is to deny the evolution of the Web, however.

On an Internet that finds its sites rapidly integrating with each other, it is no longer necessary to think of the two sites as competitors. Foursquare updates Twitter feeds; Twitter feeds show up on Foursquare. Both can update Facebook statuses. This is the future of the Internet, where the use of one site blends seamlessly into another, and cohesion, rather than competition, is the name of the game.

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How to Use Foursquare Effectively For Your Business

09 Nov
Michael Cohn asked:




Foursquare: what is it and how do you use it for business? Foursquare is a social media channel with tremendous potential to attract customers. It is very effective for your business and will definitely contribute to your business’s success.

Foursquare allows you to know where your customers are at any given time. This deepens the connection that you have with them. This connection gives you deep insight into your customers. It can also help you to identify the thinking of your customers through their visiting patterns.

Additionally, Foursquare will allow you to track what your customers are saying about your brand. This is vitally important because you gain customers through word of mouth connections and the people who are paying attention to your brand and your business will tell their friends, who will tell their friends, etc.

Engaging your customers

Foursquare helps you to engage your customers, especially those customers who are on the go a great deal of the time. It is much easier to communicate about all of your offerings if your messages reach your customers wherever they may be instead of having to wait for them to read your messages at the end of the day or at the end of their business trip. We are now in the age of instant gratification and instant information. Foursquare really helps make that easier for you as a business owner.

Enticing your customers

The Foursquare premise is based on checking into places around the neighborhood and within your online communities. When your customers check in, they are rewarded. The concept is often referred to as a game.

The following are some tools that will allow you to connect easily with your customers through Foursquare:

Mayor specials: These specials can only be released by the Mayor of that particular community. The Mayor is your most loyal customer (you determine this by identifying the user who has checked in the most in the last two months). Once you have identified the Mayor, you should reward him or her with a special little gift. Wildcard specials: Wildcard specials are always available. However, your customers have to qualify before they can take advantage of those specials. Check-in specials: The specials are not released to the customer until they check in a certain number of times (you can set that number). Frequency-based specials: These specials are released every certain number of check-in times.

Communicating with your customers

When you are reading the customers’ comments, you will be able to glean a lot of value that you can apply to your business. It is very important for you to interact with your customers after you have become aware of how they are thinking and feeling. However, before you do interact with them, it is essential that you really listen to what they are saying.

That customer feedback will contain information on what your customers want and need from you. The more you pay attention to the needs and wants of your customers, the closer they will feel to you and the stronger your relationships with them will become. You can use Foursquare as your vehicle to keep in touch with your customers and to continue strengthening your relationships with them.

Measuring the success of your business on Foursquare

You can monitor the total amount of people who check in, the users who share updates on Twitter and Facebook and the number of unique visitors. Also, you are able to track the demographics of the users on Foursquare.

Once you are armed with that information, you can use it to reward your loyal customers. When you reward your customers, they want to be in a relationship with you. Everyone loves to be rewarded. The stronger your relationships become with your customers, the more those customers will tell other people about your business and recommend that those other people also become your customers.

Foursquare gives you a very good opportunity to increase the visibility of your business online, to strengthen your credibility, increase brand identity and awareness, and give your customers the feeling that they are important to you.

Exploring the neighborhood

With Foursquare, you are rewarded for checking into your community. As people build their communities on Foursquare, the interactions become more and more interesting. The more they check in, the more they are rewarded. The incentives make them want to keep interacting. When your customers check into a certain location, they will see which particular promotions you are offering. Everyone loves to get something for nothing or at least for doing very little.

Conclusion

Foursquare is an effective way of doing business and it is a great way to get your customers excited about your business and your business offerings. Your customers will find the Foursquare approach fun, interesting and entertaining. Because you have their attention, they will be connecting with you on a regular basis.

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New Social Media Application Foursquare Tells You Where Your Friends Eat, Gym, Drink and Shop

22 Oct
Jane Van Velsen asked:




Foursquare is a relatively new social media application and it’s really interesting!

I registered and had a little ‘play’ around just to see what it’s offering and I have to admit I can see all kinds of uses for this handy app.

It’s a new social network tool that has just made it past one million users. (Oh no! Not another one!) Yup! They’re coming hard and fast now as social media gains speed and impetus in the business world.

Foursquare lets you know where your ‘friends’ are physically or have been recently. It allows you to log tips about venues such as restaurants you have eaten at or businesses you have visited. Terrific way to encourage newbies to an area to try out your place/service! Also means you have to keep providing good service and product to ensure that you don’t get a tip posted about your business saying ‘keep away from this place’!

Basically after you’ve registered you can ‘log in’ wherever you are when out and about eg: Having a business meeting with The Right Writer on Social Media, enjoying a ‘jelly’ workshop at Witney Lakes Resort, playing a round of golf with co-workers at Bicester.

All your ‘friends’ will receive a text message or other alert (depends what choice you made on registration) and they’ll know you’re in the area at a certain spot and the opportunity then exists for you to connect/meet up. Friends are linked via your other social applications such as Twitter, Facebook and LinkedIn for example as the contacts are automatically imported.

Imagine the spin off for leveraging your business contacts! “Enjoy the golf. I’ll pop in for a beer with you at the 19th.” More personal detail, more access and more trust built. Excellent!

The only downside is that, like TripAdvisor and other such apps, your reputation can be trashed by one annoyed punter. It’ll keep you on your toes though.

You may find that your business is already on Foursquare because someone has had something to say about you or simply wants to ensure that others find you. Check out your listing and claim your business then correct or manage it by registering as the verified owner/manager of the business. You can put offers on for your loyal customers and reward them for visiting! (The person who has visited you the most becomes Mayor of that business!)

What you’ll find most interesting is reading about what people who know your business really think of it. You can simply monitor feedback or create conversations with your customer base. A must for any location based business.

It’s also a great way for you to find the ‘nuggets’ in any town/city you may be visiting in terms of most popular restaurants, health clubs, hairdressers, etc and why they are recommended.

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Location-Based Marketing – How Small Businesses are Leveraging Foursquare

18 Oct
Christine Gallagher asked:




Maybe you’ve noticed a trend lately on Facebook or Twitter where certain people “check in” at wherever they may be at the time-perhaps the local Starbucks, their neighborhood bookstore or even the post office. At first glance you may have seen some of your friends and followers doing this and thought, “who cares where you are?”;)

If you are a small business owner yourself, however, you might want to take a closer look at what’s going on.

In most cases, these location-based “shout-outs” are being done via an application called Foursquare. While there are other similar apps out there (such as Gowalla), Foursquare has emerged as the most buzzed-about geo-location tool, and the application you’re most likely to see pop up in your Facebook News Feed or Twitter stream.

What Is Foursquare?

As the official website explains, “Foursquare on your phone gives you and your friends new ways of exploring your city. Earn points and unlock badges for discovering new things.”

While you will often see it integrated with social networks like Facebook or Twitter, Foursquare is not used in the same way as these sites. Whereas you might sign into Facebook or pull up Twitter to see what your friends are talking about, people use Foursquare, primarily via mobile phone, to make a “game” out of letting others know where they are at any given time.

For example, say you’re out and about downtown. You would take out your phone (be it an iPhone, a Droid or a BlackBerry), click on the Foursquare app, and via GPS, you would see a list of all the nearby locations. You would then click on the business where you happen to be and then “check-in,” adding a custom message and posting it to Facebook and/or Twitter if you’d like.

As you check in at new places, stop at multiple places or make repeat visits, you earn points and unlock “badges” in the game. Check in to one place regularly enough, and you get a chance to be named “mayor” of that location.

Sound silly? While on the surface Foursquare may seem easy to dismiss, many small businesses are already embracing it to engage with customers and build loyalty. Foursquare recently passed the milestone of 100 million check-ins, and it even made Entrepreneur Magazine’s annual List of 100 Brilliant Ideas.

How Local Businesses Are Using it

Geo-location is huge in social media, and will continue to boom in the coming years. In fact, at this year’s South by Southwest (SXSW) Interactive Conference it was announced that spending on global location-based services is on track to exceed $7 billion over the next three years.

Realizing this, savvy local businesses are taking advantage of Foursquare by using it to offer specials, discounts and rewards programs to pull in new customers.

To illustrate, here are just a few examples of current offerings by businesses near me:

* Sports Authority in Cherry Hill, NJ: Get a $10 Cash Card towards a purchase as a thank you for being Mayor

* Exit Skateboard Supply in Philadelphia, PA: Get a free T-shirt for your first check in on Foursquare

* Whole Foods Market in Marlton NJ: Free small coffee for the Mayor anytime; plus a free reusable bag on your 10th check-in

* Tortilla Press Cantina in Pennsauken, NJ: Free appetizer on your first visit; Mayor at end of month gets a $20 gift card

Another bonus for business owners using Foursquare? Access to venue analytics tools that will let you explore some pretty cool stats. For example: who the most frequent visitors are, the total number of unique visitors, what times of day people check in, who the most recent visitors are, and more.

What About Online Businesses?

While virtual businesses may not benefit the same as brick and mortar ones, online business owners can still use Foursquare to make connections-the same way they do via other social networking sites.

One example of a virtual biz owner using Foursquare successfully is a Facebook connection of mine, Rebecca Thompson of CLR Virtual Connection. Someone she “ousted” as mayor of a location ended up hiring her after becoming aware of what she did for a living in the process. In another instance, a Twitter follower engaged her after noticing that they often both checked into the same places. That conversation led to a request for Rebecca’s services.

It just goes to show-you never know where your next client or customer is going to come from. And while cutting-edge applications like Foursquare might not yet be as widely used as a social media behemoth like Facebook, with the exploding popularity of smartphones and location-based social networks, business owners would be wise to take a second look.

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